About Us
HELPING YOU WITH CHALLENGING TIMES
It is undoubtably true to state that Primary Care is currently going through some challenging times. With an aging population, increasing recruitment issues along with increasing expectations on general practice clinicians, we can no longer meet the needs of our patients as we once could. We’re here to help.
One clinician can no longer work in isolation and manage all aspects of a patient care pathway. By utilising the appropriate staff skill mixes available, we can help to improve patient care, in a way that is often more cost and time efficient.
If you are experiencing gaps in clinical skillsets or difficulties in service provision, for whatever reason at Practice or PCN level, contact us for a confidential discussion.
Vision
Primary Care Support was developed with the vision of
utilising pharmacy professionals to provide efficient cost-effective solutions
to help practices deal with some of the current challenges facing GP practices.
Patients First
To put patients at the heart of all we do
Productive
To create a happy and productive workforce
Helpful
To help clinicians deliver exceptional care
Reliability
To provide a low risk, reliable service
Safety
To provide safer and smarter primary care support
Partnerships
To build robust partnerships demonstrating flexibility and resilience in primary care
Our Recent Reviews
Leanne Myers - Wonersh Surgery
‘We are a practice of 10,500 patients and have been supported by PCS brilliantly well. This has included carrying out structured medication reviews, contacting patients who need to switch medications or who need advice and providing us with a huge amount of support in preparing for our recent CQC inspection.
They are efficient, enthusiastic and appreciated by both the surgery and our patients. We have been consistently impressed with the professionalism of their service'
Sarah - Childwall PCN
PCS have provided us with clinical and non-clinical staff and we couldn’t be more happy with both! They really take a flexible and personal approach so we feel like the staff are part of our team and management are always available.
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Angela Wren-Storr - Haywards Heath Central PCN
Happy for you to put any previous feedback on your website. Also further to add I think it is an excellent service you provide at times when we need that extra support and we have not had any problems using your service at all.
K.Thompson - James Street Surgery
Primary care support were an absolute lifeline for our service during Covid and times of recruitment and long term sickness within our teams.
Their staff were very knowledgeable and hard working and were great communicators with the teams we have in house. We would highly recommend their services, and the support given from the whole team.
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Hannah Crawford - Brampton Medical Centre
‘As a practice the support from the PCS team has been excellent. The staff provided are trained to a high standard and Lauren is very reactive to feedback’
Jess Norton, Network Executive, Shelton & Hanley PCN
‘The team have integrated seamlessly with our own , and have saved our clinicians a huge amount of time while providing a thorough and quality service for our patients’
